Returns & Exchanges
At NBDN Denim, we strive for the perfect fit; if you are not satisfied with your purchase, you may return or exchange your items within 14 days of delivery. All garments must be in their original condition, unwashed and unworn, with all raw denim tags and packaging intact.
Initiate Your Request
Contact our customer support team via email or our website portal with your order number and the reason for your return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring the leather patches and hardware are protected to prevent damage during transit.
Ship the Item
Send the package using a trackable shipping service to our warehouse address; please note that customers are responsible for return shipping costs unless the item is defective.
Quality Inspection & Refund
Once our artisans inspect the denim for quality assurance, we will process your refund or ship your replacement size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing